Privacy Policy

This Privacy Policy governs the privacy practices of Audience Lab Corp. ("we," "us," or "our") concerning our services ("The Service").

1. Information We Collect and Transmit

In order to enhance your experience and provide our services, Audience Lab Corp. may collect personally identifiable information, including:

1.1 Company and User Details: We may store information about Customers (including, but not limited to, contact details), End-Users (including, but not limited to, contact information and job titles), Branding Features, email recipient delivery details, and delivery information.

1.2 Financial Information: Financial details collected are used for identity verification and billing purposes.

1.3 Demographic and Profile Data: Demographic and profile data may be collected to tailor our website, Admin Console, Help Centre, email communications, and provide you with more relevant information.

We only collect personal information voluntarily provided by you, which may be required for specific products or services. This includes activities like registering for an account, entering contests, signing up for offers, or providing payment information.

2. Use of Personal Information

Audience Lab Corp. uses your personal information to operate and deliver requested services. We may also inform you about other products or services from Audience Labs and its affiliates.

3. Sharing Information with Third Parties

We do not sell, rent, or lease customer lists to third parties. On occasion, we may contact you on behalf of external business partners about relevant offerings. Your personally identifiable information is not shared with these partners, and they are bound to maintain confidentiality.

We may disclose your personal information if required by law or to protect our rights, property, or the safety of users and the public.

4. SMS Opt-In Disclaimer

By providing your mobile phone number and clicking the "Submit" in our form and starting a chat with us, you hereby consent to receive text messages from Audience Lab Corp. for the purpose of receiving information about our products, services, promotions, updates, and other related communications.

You understand and agree that:

• Standard messaging and data rates may apply. You are responsible for any charges from your mobile carrier that may result from receiving text messages.

• You can opt out of receiving text messages from us at any time by following the instructions provided in the text messages or by contacting us directly.

• We will not share your mobile phone number with third parties without your explicit consent, except as required by law.

• We may use automated technology to send text messages to the mobile phone number you provided.

• Consent to receive text messages is not required as a condition of using our website or our services.

We respect your privacy and will handle your personal information in accordance with our Privacy Policy. If you have any questions about this SMS opt-in disclaimer or our texting practices, please contact us at support@audiencelab.io

5. Security of Personal Information

Audience Lab Corp. employs standard industry practices to protect personal information from unauthorized access, use, or disclosure. While we strive for security, please understand that no data transmission over the internet can be guaranteed 100% secure.

6. Right to Deletion

Upon receiving a verifiable request, we will delete your personal information from our records and direct service providers to do the same, subject to specific exceptions detailed in the policy.

7. Email Communications

Audience Labs Corp. may contact you via email for announcements, offers, alerts, and other communication. You can opt out of marketing emails using the unsubscribe button or by emailing support@audiencelab.io

8. Payment

We process payments securely online via Credit Card or Direct Credit, maintaining records in a secure database to facilitate future payments, all in compliance with PCI DSS standards.

9. Changes to Privacy Policy

If we make material changes to this Privacy Policy, we will notify you via your designated Notification Email Address or the Admin Console, provided you have subscribed to receive such updates from us.

For any questions or concerns regarding this Privacy Policy, please contact us.